Your privacy matters to us. This policy describes what information DarziMate collects, why, and how it is protected.
1. Who we are
DarziMate is a business management application for tailors. This policy explains how we handle information on our website and in the DarziMate application.
2. Information we collect
- Quote and contact requests: your name, business name, email, phone/WhatsApp, country, city, business details and message.
- Account information for tailors: name, email, phone, business name, country and city, provided when our team creates your account.
- Business records you enter in the app: customers, measurements, orders, payments, expenses, employees and salary records.
- Files you upload, such as reference images and expense receipts.
- Limited technical data needed to run and protect the service, such as session cookies and a one-way hash of your IP address used for spam and abuse prevention on public forms.
- Usage analytics (PostHog): which pages are visited and which buttons are used, so we can improve the product. Inside the app, on-screen text, search terms and page titles are removed before anything is sent, so your customers' details are never included. If your browser sends Do Not Track, no analytics are collected.
3. How we use information
- To respond to quote, demo and contact requests.
- To create and manage your DarziMate account and access period.
- To provide the application features you use.
- To keep the service secure, prevent abuse and keep audit records of financial changes.
We do not sell your information, and we do not use your business records for advertising.
4. Your business data stays private
Each tailor account is private. Database-level security ensures one tailor can never read or change another tailor's customers, orders, payments, expenses or employee records. The DarziMate platform team does not access your customer records for routine administration.
Your customers' information is entered by you. You are responsible for having a lawful reason to record it and for keeping it accurate.
5. Where data is stored
DarziMate stores data with Supabase (a managed PostgreSQL database, authentication and file-storage provider) and is hosted on Vercel. Uploaded files are kept in private storage and are only shown through short-lived secure links.
6. Cookies
We use essential cookies to keep you signed in and remember your language, and an analytics cookie (PostHog) to count visits and understand how the product is used. We do not use advertising cookies.
7. Retention
We keep account and business records while your account is active and for a reasonable period afterwards to meet legal, accounting and dispute-resolution needs. You may request deletion of your account data by contacting us.
8. Your rights
Depending on where you live, you may have rights to access, correct, export or delete your information. Contact us and we will respond within a reasonable time.
9. Payments
DarziMate currently records payments you receive manually; we do not process card or wallet payments. If online payments are introduced in the future, they will be handled by a licensed payment provider and this policy will be updated.
10. Changes and contact
We may update this policy from time to time. The latest version is always available on this page. For privacy questions, please use our Contact page.